Refund policy

We’ll gladly accept unworn, unwashed, or defective merchandise purchased on lizasfashiondesigner.com for return or exchange. Liza's Fashion Designer merchandise purchased at independent boutiques and department stores must be returned to the location where it was purchased. Please contact the individual boutique or store for their return policy. Liza's Fashion Designer Marketplace items must be returned directly to the seller. Items purchased in a Liza's Fashion Designer store must be returned to a Liza's Fashion Designer store. Items must include the attached Liza's Fashion Designer price tickets and be accompanied by the original store sales receipt.

Please note: After one year, we will no longer accept returns or exchanges. For online orders, the window for returns and exchanges will be determined by the delivery date of the shipped items.

All product-related issues, such as missing or damaged items/packages, must be reported within 30 days of the shipping date.

If we receive your return at our warehouse within 30 days of delivery, we’ll credit your original form of payment. If it's received after 30 days, a Liza's Fashion Designer e-gift card will be issued. If you paid with a gift card or e-gift card, a new e-gift card in the amount of the credit will be issued and emailed to you accordingly. After one year, we will no longer accept returns or exchanges. Please note: e-gift and gift cards cannot be returned or exchanged.

Liza's Fashion Designer is not responsible for non-Liza's Fashion Designer items shipped back to us in error. When mailing back your return, please ensure that your package only contains the Liza's Fashion Designer items being returned.

For any return inquiries, please contact us:

Store Name: Liza's Fashion Designer

Phone: +1 973 378 8889

E-mail: info@lizasfashiondesigner.com

Address: 131A S Orange Ave, South Orange, NJ 07079, United States

Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (CST)